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Why I won’t tell people to “look it up”​ anymore

Yesterday, somebody asked me what a hermit crab is. I told them to look it up.

Today, in a group chat full of IT people, I asked what I should know if I wanted to create my own web page. They told me to look it up.

In both of these scenarios, those who had been asked knew the answer but refused to share it. Instead, the enquirer was directed to the vast search space of the Internet. On their own. With no support.